Your staff was exceptionally courteous and professional with me, especially James Owens who made suggestions about the needs of my Ford Excursion and advice on future maintenance. While waiting for my vehicle to be serviced (oil change on a diesel takes a bit longer than most with 15 quarts) I had time to observe how the men at the service counter handled other customers and I was very impressed with the way they were patient and kind with everyone who walked into the shop. I have not experienced this way of doing business in an auto repair shop in all the years of auto ownership. The mechanics, while busy and efficient, were friendly and helpful as well. Everyone is a credit to the owner as it is easy to see that customer service is a priority at your shop.
Thank you so much for the great review Mr Casto! It was very nice to meet you and look forward to helping you in the future!
- AutoMasters Service Center Inc.