These guys know what they're doing! The techs for the most part have been there for a decade or more. Jim has retired and Kevin Craddock has taken the reigns. He is all about customer service and relationships. I've followed him from the shops he's worked at in Ocala and I am very happy that he has his own shop now. He always did the right thing, now he doesn't have to worry about getting yelled at for it!!! They will not sell you things you don't need and will prioritize your needs and make it work to fit your budget. Kevin, Tom and the techs care about what they do, and treat folks fairly. If that ain't a square deal, I'll eat my hat.